Crown Heath Associates Limited Privacy Policy

Our contact details 

GDPR contact:

Name: Caroline Cooke

Phone Number: 0203 780 0757



The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Any details from your CV containing skills, knowledge of software, education, training and experience.
  • Employee data and history from your CV.

How we get the personal information and why we have it

Most of the personal information we process is provided directly to us by you for one of the following reasons:

  • You have applied for one of our roles directly from our sites.
  • You have emailed us with your CV

 We also receive personal information indirectly, from the following sources in the following scenarios:

  • You have applied to one of our roles through other Job board websites (CV library, Total Jobs, CW Jobs, JobServe)

We use the information that you have given us in order to match your knowledge and skills against our current and future roles and to reach out to you should we find a match or discuss a role with you.

We may share this information with our clients that have provided a role if they request to send a capture of your CV.

(Or for discussion for example, your skills may vary from what they have requested other skills prove you would still be a good fit for the position)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time by contacting

(b) We have a vital interest.

(c) We need it to perform a public task.


How we store your personal information 

Your information is securely stored.

We keep your CV for 1 Year. We will then dispose of your information by removing it from our databases.

Your CV data is stored by our secure cloud service providers whose cloud platform is built using industry-leading technology, security and compliance processes.

Your CV data is stored in UK datacentres only.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.

lawful bases for processing:

Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

We required your CV data so we can match your skills and experience on our database against roles that are deemed suitable for you.

We also required your Contact information so we can reach out to you to discuss suitable roles.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website:

Crown Heath Associates, a trading name of Potton Recruitment Ltd. Registered in England and Wales No: 3222093.